- Villa by Name
Testimonial
You can read all you need to in our brochures and these web pages, but the real stories are told by our guests... read more
SYMBOLS OF TRUST
General Terms and Conditions of a Villa Rental
CONFIRMING YOUR RESERVATION
By submitting the rental deposit, the Party Leader is stating that all
persons occupying the accommodation have accepted these Terms and Conditions
of this Rental Agreement. The Party Leader will be responsible for the
full cost of the accommodation and other services contracted.
DEPOSIT
All dollar amounts are US dollars and should be paid in US dollars.
A deposit of 25% of the total rental fee is payable to confirm the reservation.
Christmas, New Years and Thanksgiving bookings require 50% deposit.
The deposit is due within 7 days of the booking to confirm and guarantee
your reservation. Failure to make this payment subjects your reservation
to cancellation.
FINAL PAYMENT
Final and total payment on this invoice must reach Jamaican Treasures
not later than 60 days prior to commencement of the rental period. For
holiday periods (Thanksgiving, Christmas, New Year and Easter) we require
final payment 90 days prior to commencement of the rental period.
METHOD OF PAYMENT
All payments are made by US$ telegraphic transfer, Bank Checks, International
Money Orders, Visa, MasterCard and American Express.
CANCELLATION POLICY
Jamaican Treasures must receive notice of any villa cancellation in
writing by fax or email and we will present your case for cancellation
to the villa owner for consideration.
• A cancellation fee of 20% of the rental deposit paid will be charged
on all cancellations occurring 60 days or more prior to arrival date.
• In Low Season (April 15-December 14), cancellation less than 60 days
prior to scheduled arrival date will result in forfeiture of all funds
paid.
In High Season (December 15 – April 16), if cancellation occurs less
than 90 days prior to scheduled arrival.
• There will be no refunds granted for no shows, late arrivals or premature
departures, reduction in number of persons in your group. Subletting
to another party is not permitted. Please send your payments in on time
to avoid cancellation of your reservation.
Note: Some properties apply penalties different to the above to which
we are obliged.
CHANGES AND REFUNDS
Jamaican Treasures will make every effort to assist you if you need
to amend your booking. All amendments must be made in writing and in
the name of the signatory on the Booking Form and are subject to a US$50
administrative charge. The administrative charge is not refundable if
you subsequently have to cancel your booking. The requested amendment
may be taken as a cancellation or re-booking, in which case the normal
cancellation charges detailed in the Cancellation Policy shall apply
depending on the conditions applied by the particular villa being cancelled.
There will be no refunds granted for late arrivals or premature departures.
MAXIMUM OCCUPANCY
Only the persons named in the Booking Form are entitled to stay at the
villa without prior arrangement. We ask that clients respect the stated
maximum occupancy as these villas are provided based upon specific agreements.
We rent to family groups and responsible adults only. Absolutely no
house parties or functions such as weddings are allowed without advanced
written permission. Exceptions are made only for infants less than 2
years old if sleeping in a baby crib and not occupying one of the villa’s
beds. They are not included in the villa’s total headcount. If the villa
is booked with a reduced number of bedrooms at a reduced price, the
bedrooms which are not included in the booking will remain locked.
RATES DO NOT INCLUDE
Homes are provided on an a-la-carte basis and most incidental personal
services are not included in the rates quoted. Not included are long
distance phone, damage deposit, extra housekeeping other than noted,
food or beverages, lodging cancellation protection, airport greeting,
transfers, transportation, car rental, extra rental beds or cots, child
care supplies and child-proofing services, sight-seeing tours, activities,
baggage handling at airport or at villa, sports and water recreation
supplies, replenishment of paper and soap products other than initial
supply and any other items or services not specifically listed as included.
ALL SEASONS TRAVEL PLAN
www.travelguard.com
Circumstances which are unpredictable may force you to change your villa
vacation travel plans. We strongly recommend that all our clients take
out insurance protection against medical, trip cancellation and other
expenses which include an adequate degree of personal and public liability.
ACCIDENTAL RENTAL DAMAGE INSURANCE PLAN
(no more damage deposit forms to fill out!)
THE ACCIDENTAL RENTAL DAMAGE INSURANCE PLAN
$45 fee (Mandatory) - Giving
you peace of mind on your vacation.
Gives clients $1,500 worth of insurance protection.
What is the Accidental Rental Damage Insurance
Plan (ARDI)?
ARDI is an insurance plan that provides coverage for accidental damages
to your vacation rental property
during your stay, in place of a security deposit.
Why purchase the ARDI plan?
• With ARDI, you no longer have to worry about putting up a security
deposit or how much will be
returned when you get home.
• Return home with vacation memories, not repair costs. When you include
ARDI with your
reservations, the cost and repair of covered accidental damage will
be handled between the rental
property and the insurance company.
• Stay balanced. The ARDI plan can save you from tying up your credit
card with a hefty authorization
while you are on vacation.
What does the ARDI plan cover?
• ARDI covers unintentional damage to your vacation rental property
during your stay, up to $1,500.
Renters commonly use ARDI to cover things like carpet spills, furniture
tears, broken lamps and more.
What is not covered by the ARDI plan?
• Intentional property damage.
• Pet damage in non-pet friendly vacation homes.
• Please see the Description of Coverage for full terms and conditions.
How do I include the ARDI plan?
• Purchase ARDI for a flat rate up until the time of check in.
• Because we believe this protection is important for you, we will show
you this option and upfront cost on your invoice. You may at that time
include the ARDI insurance as part of your rental amount, or you may
also opt out and not purchase this insurance. ($45)
• We highly recommend that you include it in your villa vacation rental
today! Have a worry free vacation!
COMPLAINTS and MAINTENANCE
Jamaican Treasures shall make every effort to keep all villas and their
inventories in good working order. If there is a maintenance problem,
the villa owner will strive to repair the problem as soon as possible
after being notified. We have visited the properties and the descriptions
stated on the website are accurate and in good faith. We decline all
responsibility for any modifications made by owners without our knowledge
or without advising us of such modifications. No refund or rate adjustment
shall be made for unforseen mechanical failures such as the supply of
electricity, telephone service, water, pool filtration systems, hot
tubs, air-conditioning, television or cable service, appliances etc.
However, we or the owners or the owner’s representative will make every
effort to solve problems of this nature immediately if notified. It
is the guest’s obligation to report any problems or damage to their
villa immediately to us.
RESPONSIBILITY STATEMENT
Jamaican Treasures acts hereunder as an agent for accommodation. It
maintains no control nor assumes responsibility over the equipment,
facilities, operations, agents or employees of the owner of the accommodation,
property loss, damage or injury to any person occupying or visiting
the property arising out of personal injuries, accident or death or
otherwise resulting directly or indirectly from acts of God, loss or
changed itinerary resulting from any acts or omission of the owner of
the accommodation, his employees or agents, or any other party not under
the direct employment and control of Jamaican Treasures, dangers incident
to the sea, fire, breakdown of machinery, equipment, acts of the Government
or other authorities, de jure or de facto, wars whether declared or
not, hostilities, civil disturbances, strikes, riots, thefts, pilferage,
epidemics, quarantines, customs regulations, delays or cancellation
or changes in itinerary or schedule, or from acts or omissions of any
kind or in any way related to the accommodation or transportation offered
herein or due to any other cause beyond the control of Jamaican Treasures.
Jamaican Treasures undertakes all reasonable measures to ensure that
the villas are reputable and of a high standard. Jamaican Treasures
has taken all reasonable measures to ensure that information provided
in their website is correct and accurate. All information and opinions
are provided in good faith and are accurate at the time it is uploaded
onto the website. Jamaican Treasures emphasizes that you accept all
bookings subject to limitations of liability, terms and conditions of
local suppliers and property management. Jamaican Treasures has no control
over these independent parties and therefore accepts no liability for
any acts or omissions by them or their servants or agents. In the event
of any dispute, this rental agreement is subject to the laws of New
South Wales of Australia. Jamaican Treasures is not responsible for
a client's legal fees and associated costs arising from any legal actions.
GUEST’S RESPONSIBILITIES
It is the responsibility of the guests to take good care of the property,
its contents, including, but not limited, to soft furnishings, furniture,
linens, towels, gardens, plants, crockery, cutlery, CD’s, audio cassettes,
books, glassware and ornaments. Any damage caused by you and members
of your party will be recovered by the Damage Deposit. Only those persons
named in the Booking Form are entitled to stay at the villa without
prior arrangement. If the villa is booked on a reduced price tariff,
which includes the use of a limited number of the available bedrooms,
the bedrooms which are not included in the booking will remain locked.
The number of persons staying at the property must not exceed the number
of sleeping places indicated in the tariff advertised in this website,
except in the case of infants under 3 years old. The villa guests must
not create unreasonable disturbance to neighbors, particularly during
the hours between midnight and 7am. In the event of unreasonable behavior
by you or members of your party, you may be asked, at the discretion
of the Owner, to vacate the villa without refund of monies paid. You
are prohibited from organizing and holding any major party events at
your villa beyond normal entertaining unless prior written permission
from Jamaican Treasures has been obtained. It is the responsibility
of the villa guests not to leave any items of value lying around at
the villa.
PASSPORT, VISAS AND HEALTH REQUIREMENTS
It is your responsibility to ensure that you are in possession of all
necessary travel and health documents (including Passports and Visas
(where applicable) before departure. You must pay all cost incurred
in obtaining such documentation.
ACCEPTANCE OF THE TERMS AND CONDITIONS
Your sending payment in response to this invoice constitutes your acceptance
and agreement to these terms, conditions, limitations and restrictions
as printed above. Each guest on the booking form accepts the terms and
conditions contained herein. If you have any problems or questions with
any of the preceding, please be sure to email or phone us BEFORE you
send us your rental deposit monies.
Thank you for reading the villa rental terms and conditions.
